Shipping Policy

We work with trusted local couriers like DHL and Post to get your order to you as quickly as possible. Once your payment is confirmed, we'll start processing your order right away. Please note that once an order is placed, we can't make any changes to it, including the shipping address.

On average, it takes us 1-3 business days to process and ship an order. This timeline may be longer during holidays or for popular items that are in high demand. If your order contains multiple items, they may be shipped separately from different partner locations and arrive on different days.

You'll receive a shipping confirmation email with a tracking number as soon as your order has been shipped.

Delivery Times

After your order is shipped, you can generally expect it to arrive within 5-15 business days.

Please keep in mind these are just estimates. While we do our best to ensure timely delivery, we cannot be held responsible for delays caused by factors outside our control, such as:

  • Postal or customs procedures
  • Extreme weather
  • Public holidays
  • Labor disputes or demonstrations

Checking Your Order Status

You can track your order using the tracking number provided in your shipping confirmation email. If the estimated delivery time has passed and you still haven't received your order, please wait an additional 3 business days before contacting us. If it still hasn't arrived by then, email us at info@kimorali.com.

Payment & Security

For your security, we review and authorize all payments before delivery. To prevent credit card fraud, orders with incorrect billing information or those requiring further review may be delayed or canceled. Your payment will be charged at the time of your order.

Returns

If you're not satisfied with your order, please contact us at info@kimorali.com. We're here to help and want to make things right for you.

Company Information
Company Name: LIBERATION MEDIA LTD
Company Address: 19 Hollyoak Way, Cannock, Staffordshire, England, WS11 1DF
Registration Number: 07955916
Email Address: info@kimorali.com